The labor market is shifting towards an on demand model, the so-called gig-economy. By 2025, 540M people will be part of it through the use of work platforms. This new type of work is producing additional income for some professionals, while at the same time marginalizing many others. How can positive impacts be fostered and negative ones minimized? This study focuses on the governance of this new type of organization and introduces the five principles of design necessary to set up a positive platform.
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